The Influence of Procedural Fairness on Subsidiary
Autonomy: The Mediating Roles of Knowledge Dependence
Canon
Tong
International
Graduate School of Business, University of South Australia
Adelaide
SA, Australia
E-mail:
canon.tong@unisa.edu.au
Stanley
Kam-Sing Wong (Corresponding author)
Newcastle
Graduate School of Business, University of Newcastle
Callaghan
NSW, Australia
E-mail:
stanleykswong@gmail.com
Anthony
Wong
Newcastle
Graduate School of Business, University of Newcastle
Callaghan
NSW, Australia
E-mail:
awong@cihe.edu.hk
Eddie
Yiu-fai Kwok
Target
Link Enterprises Limited, Hong Kong
E-mail:
eddieyfkwok@hotmail.com
Received: August
22, 2011 Accepted: September 23,
2011 Published: February 1, 2012
doi:10.5539/ass.v8n2p3 URL:
http://dx.doi.org/10.5539/ass.v8n2p3
Abstract
This paper
examines the effects of procedural fairness and knowledge dependence on the
autonomy of multinational corporation’s subsidiaries (subsidiary autonomy) in
China. The originality of the paper lies in the identification and introduction
of a new mediator, i.e., knowledge dependence, in the casual relationship
between procedural fairness and subsidiary autonomy. Quantitative analysis
shows that subsidiary autonomy is positively associated with procedural
fairness. Knowledge dependence in terms of management expertise positively
affects the level of subsidiary autonomy. Knowledge dependence in terms of
technical know-how, however, is found to have insignificant effect on
subsidiary autonomy. While it is found that high levels of perceived procedural
fairness reinforces the dependence of management expertise in the
parent-subsidiary dyadic, and which in turn increases the perceived level of
subsidiary autonomy, the hypothesized mediating influence of the dependence of
technical know-how in the dyadic relationship is, however, rejected.
Keywords: China
subsidiaries, Subsidiary autonomy, Procedural fairness, Knowledge dependence,
Dependence of management expertise, Dependence of technical know-how
1.
Introduction
After 30 years
of opening to the outside world, China has gained worldwide recognition for its
economic achievements and has been very successful in attracting foreign
investment. According to the Ministry of Commerce of the People’s Republic of
China (MOC, 2011), in 2010, despite continuing financial crisis in the West,
the actual amount of foreign investment to China reached US$ 106 billion, representing a 17% increase year-on-year.
Although the implementation of tightening policy saw a slight decline in foreign
investment, in the first six months of 2011, over 13 thousand new foreign
companies established subsidiaries in China subsidiaries). New foreign direct
investment (FDI) over the same period amounted to US$60.89 billion. Remarkable
growth was recorded in both the total amount of investment and individual
investment per company.
In the days when
China just opened its door, investments from Hong Kong which aimed at making
good use of the low labour costs in China made up the majority of the FDIs. The
ample opportunities that China offered soon attracted investments from Taiwan,
Singapore and other Asian countries. FDIs not only brought in financial
resources, but also technical know-how and management expertise. However, a significant change has
taken place in recent years as more and more FDIs originating from non-Asian
regions such as the USA and Europe are making their way into China. Most of
them are multinational corporations (MNCs). However, with rising labour costs
in China, foreign investments which are labour intensive are forced to adjust
again by introducing changes to their modes of production and technological
structures (China Daily, 2011).
Another notable
change in FDI is that China is no longer regarded by MNCs as a purely
manufacturing location. It is a R&D centre (e.g. Honeywell’s R&D
centres in Tianjin and Shanghai), customer service centre (e.g. GE’s solution
centre in Chengdu), regional headquarters (GE’s Shanghai and Beijing regional
headquarters) as well as a big, lucrative market. China is the biggest market
for Volkswagen and the second biggest market for Nokia, Intel, Lucent, Samsung,
LG, Philips and Kodak (Deng, 2005). Ever since China’s accession to the World
Trade Organisation (WTO), regulations and trading restrictions imposed by it on
many industries have been lifted or relaxed, offering more opportunities for
MNCs. This has substantially boosted the growth of China subsidiaries. To gain
a better understanding of the power dynamics within a MNC, this study sought to
examine how power-sharing and bargaining with their parent companies were
perceived by the management of China subsidiaries.
Thirty years’ of
rapid economic development has radically altered the investment landscape of
MNCs in China. China is the world’s factory. The highly skilled and stable
workforce there creates an environment that favours the development of China
subsidiaries. The returns generated by these subsidiaries have also enhanced
the competitiveness and profitability of MNCs as a whole. A subsidiary is
defined in general as a company legally controlled by another company (the
parent) which owns 50% or more of its shares. Being the principal stakeholder,
the parent will always exercise a certain level of control over the subsidiary.
The subsidiary, in return, will always be accountable to its parent at some level (Singh, 1972). However, this
control and accountability relationship is governed, first of all, by concrete
procedures, and secondly, is subject to the influence of diverse factors such
as the perceived fairness of the procedures. Given China’s unique investment
environment, the relationship is further complicated by the local market, legal
system, government and business practices, economic and cultural nuances
experienced by the China subsidiaries. To most business ventures, China is a
place of great opportunity. To seize these opportunities and to bring into full
play the potential that it offers require agile business processes. Business
agility implies autonomy and a study which examined the level of subsidiary
autonomy as perceived by the subsidiaries themselves and the antecedents of
such autonomy should arouse considerable interest in the academic and business
communities.
Recent research
on MNCs has shifted from a parent-centric perspective (Teece, 1986; Hymer,
1976) to a transnational network perspective (Yao and Xi, 2003; Zhao, 2002;
Hedlund, 1993; Bartlett and Ghoshal, 1989; Hedland 1986; Perlmutter, 1969).
Under the network perspective, the roles and functions of subsidiaries of MNCs
have been extensively explored (Bartlett and Ghoshal, 1990; Porter, 1986). Some
subsidiaries are developed to be specialized in certain functions, such as
R&D (Feinberg and Gupta, 2004; Phene and Almeida, 2008), others no longer
play a submissive role but are created by their parents to achieve an
international player or product mandate status (Roth and Morrison, 1992). With
enhanced subsidiary competence, it becomes increasingly important for MNCs to
capitalize on the knowledge and capability reside in their subsidiaries so as
to facilitate leveraging of internal capacity from one node to other nodes of
the global network (Feinberg and Gupta, 2004).
1.1 Research
Objectives
Prior studies
have identified several factors that could
affect the autonomy of a subsidiary. They include the capabilities of a
subsidiary, the complexity of the environment and the strategic importance of a
subsidiary from the perspective of its parent (Bartlett and Ghoshal, 1989; Ghoshal and Nohria, 1989). Among these
factors, resources have been identified as one of the key antecedent of
subsidiary autonomy (Birkinshaw, 1997; Pfeffer and Salancik, 1978). It is
common business sense that a subsidiary with heavy reliance on its parent’s
resources input enjoys less autonomy. Many prior studies have focused on the
flow of tangible resources, such as financial resources, from a parent to a
subsidiary. Little attention though has been given to the flow of intangible
resources such as knowledge between the two parties.
In today’s
rapidly evolving knowledge economy, the flow of knowledge between a parent and
its subsidiary is a major determinant of business success (Gupta and
Govindarajan, 1991, 2000; Ghoshal and Bartlett, 1988). While knowledge shared
and transferred from a subsidiary to a
parent allows the parent to tap into the wealth of expertise the subsidiary has
accumulated and developed over a period of time, knowledge flow from a parent
to a subsidiary represents strategic control and coordination of resources
(Foss and Pedersen, 2004; Hutchings and Michailova, 2004). Despite the vital
importance of this diffusion process, relatively less attention has been
directed to investigate how this process is managed and what is the role of
knowledge interdependence (Mahnke, Pedersen and Venzin, 2005) in the
parent-subsidiary link. To fill this gap, this study examined the mediating
effects of knowledge dependence on the relationship between procedural fairness
and subsidiary autonomy in MNC settings in China.
Another gap
identified is that most previous studies on subsidiary autonomy have been
conducted in the developed countries (Birkinshaw, 1998; Roth and Morrison,
1992). There is a notable lack of research on the experience of subsidiaries
operating in developing countries (Birkinshaw, 1998, 1997). In view of the
growing importance of China as the world’s biggest producer and consumer, a
study which focused on subsidiary autonomy in China would certainly be of value
to both academia and practitioners.
Three key
constructs were featured in the proposed research model: procedural fairness;
knowledge dependence and subsidiary autonomy. By way of application of
quantitative analysis of data emanating from China, the studysought to
ascertain, first of all, the existence of any casual relationships among the
three constructs. Procedural fairness is the independent variable, subsidiary
autonomy is the dependent variable and knowledge dependence is the mediator. In
this study, four types of knowledge dependence were identified: a parent’s
dependence on a subsidiary’s management expertise and technical know-how and a
subsidiary’s dependence of a parent’s management expertise and technical
know-how.
2. Literature Review
2.1 Subsidiary
autonomy
Autonomy refers
to the division of decision-making power between an organization and its
subunits. Autonomous subunits are able to independently deploy the necessary
resources to solve problems, seek out opportunities or create values (Garnier,
1982). Subsidiary autonomy is a complex issue which represents an on-going
bargaining process between a parent and a subsidiary (Taggart and Hood, 1999).
Subsidiary autonomy
represents the
decision-making power delegated by a parent to a subsidiary (Birkinshaw and
Morrison, 1995; Taggart and Hood, 1999). Deferring to studies from scholars
such as Taggart and Hood (1999), Birkinshaw and Morrison (1995), Garnier
(1982), and Gates and Egelhoff (1986), this study defined subsidiary autonomy
as: the degree of decision-making power authorized by a MNC to its
subsidiaries.
Vachani (1999)
posited that there is an inverse relationship between the level of a parent’s
control over its subsidiary and subsidiary autonomy. When a subsidiary makes
all its decisions without consulting its parent, the subsidiary is said to have
enjoyed the highest level of autonomy; when all decisions in a subsidiary are
subject to the approval of its parent, it is then said to have enjoyed very low
level or no autonomy at all.
Birkinshaw
(1997) demonstrated that the concepts of heterarchy (Hedlund, 1986) and MNC
network (Bartlett and Ghoshal, 1989) provide access to the concept of
subsidiaries as semi-independent organizations in a diversified system. Within
the context of a MNC network, some subsidiaries will necessarily have higher
autonomy (Ghoshal and Nohria, 1989) and the varying degrees of autonomy
exercised by a subsidiary can be explained by two broad perspectives. The first
perspective suggests that the autonomy of a subsidiary should be determined by
its parent, having regard to the capability, complexity of the operating
environment and the strategic importance of the subsidiary concerned (Bartlett
and Ghoshal, 1989; Ghoshal and Nohria, 1989). The second perspective argues
that given autonomy is inherent in a parent-subsidiary relationship, to ensure
that subsidiaries can build up its capability, they should be allowed to
exercise their discretion and negotiate with their parents rather than simply
passively accepting strategic roles assigned to them. Birkinshaw (1997)
asserted that the above two points are complementary even if a parent
recognizes that complete control is not possible or unnecessary. Therefore the
right to autonomy and control is a trade-off between the two parties.
2.2 Procedural
Fairness
The theory of
procedure fairness, developed by Thibaut and Walker (1978), is a general theory
of procedure forconflict resolution. Procedural fairness theory was used in
management research to examine the decision-making process in a situation of
imbalance of power, i.e., a situation where one party has decision-making power
on issues that concern with and might affect the benefit of some other parties
(Korsgaard, Schweiger and Sapienza, 1995; Lind and Tyler, 1988). Procedures
which are fair have six characteristics in common, namely consistency in
application, bias-free decisions, information accuracy, correctability,
representativeness and compatibility with fundamental moral and ethical values
(Hassan and Hashim, 2011; Skarlicki and Folger, 1997) Studies have confirmed
the association between the perceived level of procedural fairness of a
decision and the behavioural outcome (Hassan and Hashim, 2011). Procedural
fairness theory has been applied to MNC management research to understand how
this type of fairness influences global strategies and the parent-subsidiary
relationship (Chiang and Birtch, 2010; Kim and Mauborgne, 1993).
Procedural
fairness is found to be positively associated with goal commitment (Kim and
Mauborgne, 1993) and is critical to the formulation and implementation of a
MNC’s global strategies because MNC mangers care not only about what global
strategies are being implemented, but also about how to formulate them. If
managers of subsidiaries consider the process of global strategy formulation as
impartial, they tend to act as positive implementers of strategies. Higher the
degree of parent-subsidiary procedural fairness, greater will be the tendency
for a parent to see that a subsidiary possesses more knowledge from local
markets and hence more decision-making power will be delegated to the
subsidiary. Meanwhile, if a subsidiary is empowered with the legitimacy to
challenge the decision of its parent, it would be less likely for the parent to
dominate the subsidiary, which in turn may result in higher subsidiary autonomy
(Kim and Mauborgne, 1993). Therefore, the first hypothesis was:
H1: Procedural fairness positively affects
subsidiary autonomy.
2.3 Procedural
Fairness and Knowledge Dependence
Tangible and
intangible resources are the two broad kinds of resources that a subsidiary may
have to rely on the support of its parent (Gupta and Govindarajan, 1991;
Pfeffer and Salancik, 1978). A subsidiary’s dependence on its parent for
tangible resources, especially at the start-up period, is obvious and there has
been a plethora of literature on the influences of such a dependence in the
parent-subsidiary relationship (Bouquet and Birkinshaw, 2008; Chen, Chen and
Ku, 2011). Intangible resources, on the other hand, can be broadly categorized
into technical know-how and management expertise (Roth and Morrison, 1992;
Gupta and Govindarajan, 1991). While technical know-how refers to the knowledge
and skills set an organization owns and
that it needs to necessitate and facilitate the conversion of resources into
new technologies, products, or services (Marquis, 1969; Wong and Tong, 2011),
management expertise refers to the competencies of managers in running the
business and leading the organization onto the road of success (Huck and
McEwen, 1991).
Previous studies
have found that a person’s perception of procedural fairness in decision-making
affects his work attitude (Schappe, 1996), including his willingness to share
knowledge with others (Lin, 2006). This impact is felt not only at the individual
level but also in the parent-subsidiary relationship (Kim and Mauborgne, 1993).
If a subsidiary perceives that the a procedure is fair, i.e., it is given
sufficient participation in the discussion leading to a decision, sufficient
opportunity to present its case and communicate its feedback, then it will be
more likely for the subsidiary to accept and adopt the management expertise and
technical know-how from its parent. It will also be more enthusiastic for the
subsidiary to share its own know-how and expertise with its parent and other
subunits under the parent. High levels of perceived procedural fairness lead to
increased communication, which may in turn facilitate both in-flow and out-flow
of knowledge between a parent and a subsidiary. Therefore, it was hypothesized
that:
H2:
Procedural fairness positively affects a subsidiary’s dependence of its
parent’s management expertise.
H3:
Procedural fairness positively affects a
subsidiary’s dependence of its parent’s technical know-how.
H4:
Procedural fairness positively affects a parent’s dependence of its
subsidiary’s management expertise.
H5:
Procedural fairness positively affects a
parent’s dependence of its subsidiary’s technical know-how.
2.4 Knowledge
Dependence and Subsidiary Autonomy
Knowledge
out-flow from a subsidiary to a parent, if managed well, enables the parent to
build up knowledge stock and competence that may lead to informed and better
decision-making, thus achieving high performance (Phene and Almeida, 2008). To
tap into the knowledge stock of a subsidiary and to make that stock
contributory to the MNC performance is a difficult challenge yet one that must
be taken on by all MNCs if they wish to survive and thrive in the competitive
global market. Knowledge in-flow from a parent to a subsidiary is also positive
as this can enrich the global knowledge network by helping the subsidiary to
build up capabilities necessary for its interaction with the parent as
well as local operation (Mahnke et al.,
2005). However, if a subsidiary is relying too much on knowledge out-flow from
its parent, this may prevent the subsidiary from enjoying a high degree of
autonomy (Gupta and Govindarajan, 1991, 1994). In other words, while knowledge
resources may represent a main source of subsidiary power over its parent, if
the subsidiary has no regulation over the in-flow of such resources from its
parent, the in-flow of knowledge itself may turn into a form of control over
the subsidiary. Therefore, it was hypothesized that:
H6:
A subsidiary’s dependence of its parent’s management expertise negatively
affects subsidiary autonomy.
H7:
A subsidiary’s dependence of its parent’s technical know-how negatively affects
subsidiary autonomy.
While it is
necessary for a subsidiary to build up capabilities to acquire knowledge from
its parent, the subsidiary must also build up knowledge absorption capabilities
and establish a local network to gather and collect knowledge from the
environment where it is operating (Mahnke et al., 2005). It should be noted that
knowledge flow in a parent-subsidiary relationship is almost always
bi-directional and sometimes the knowledge transferred may be diverted to
contexts which lie beyond the corporate boundary (Phene and Almeida, 2008;
Taggart and Hood, 1999). Geographically concentrated clusters can create
knowledge which is useful and valuable to firms across a region (Phene and
Almeida, 2008; Porter, 1998; Takahashi, 2009). Leading examples of such
clusters include manufacturing clusters in the province of Guangdong in China
and Johor of Malaysia, and R&D clusters in San Jose, California and Zhong
Guan Cun of China. R&D is an expensive and high-risk business (Wong and
Tong, 2011), if a MNC can make good use of the local knowledge where its
subsidiary resides, the risk and cost of R&D can be lowered. In other
words, a subsidiary’s access to local knowledge
resources, i.e., the unique knowledge resources present in the location
where its subsidiary is operating and if this knowledge is valuable to the MNC
as a whole, the clustering effect so generated may confer on the subsidiary an
knowledge advantage over its parent and/or other subsidiaries and hence a
higher level of autonomy over the parent can be achieved (Phene and Almeida,
2008; Taggart and Hood, 1999). Therefore, it was hypothesized that:
H8:
A parent’s dependence of its subsidiary’s management expertise positively
affects subsidiary autonomy.
H9:
A parent’s dependence of its subsidiary’s technical know-how positively affects
subsidiary autonomy.
2.5 Mediating
Role of Knowledge Dependence
High levels of
perceived procedural fairness generate higher trust and commitment (Lind and
Tyler, 1988). The procedural fairness theory has been applied extensively in
the research of knowledge transfer and sharing in MNC setting (Chiang, Chang,
Hsu and Wang, 2008; Luo, 2008). If a subsidiary management perceives a high
level of procedural fairness in a decision-making process, the management will
have greater intentions to accept and absorb the in-flow of decision-related
knowledge from its parent (Chiang and Birtch, 2010; Kim and Mauborgne, 1993;
Lind and Tyler, 1988). In other words, procedural fairness as perceived by a
subsidiary increases a subsidiary’s dependence on its parent’s knowledge
in-flow which may in turn decrease the autonomy of the subsidiary. Therefore,
it was hypothesized that:
H10:
The influence of procedural fairness on subsidiary autonomy is partially
mediated by a subsidiary’s dependence of management expertise from its parent.
H11:
The influence of procedural fairness on subsidiary autonomy is partially
mediated by a subsidiary’s dependence of technical know-how from its parent.
On the other
hand, if the management of a subsidiary perceives that there exists a high
level of procedural fairness in a decision-making process, they will have
higher intentions to support the decisions by sharing their knowledge with
their parents (Chiang and Birtch, 2010; Kim and Mauborgne, 1993; Lind and
Tyler, 1988). In other words, procedural fairness as perceived by a subsidiary will increase a parent’s
dependence on a subsidiary’s knowledge out-flow which may in turn increase the
autonomy of the subsidiary. Therefore, it was hypothesized that:
H12:
The influence of procedural fairness on subsidiary autonomy is partially mediated
a parent’s dependence on management expertise from its subsidiary.
H13:
The influence of procedural fairness on subsidiary autonomy is partially
mediated a parent’s dependence of technical know-how from its subsidiary.
3. Research model and Questionnaire
Based on the
literature reviewed, a research model was developed (Figure 1). The constructs
in the model were adapted from the literature of various disciplines: the subsidiary autonomy construct was adapted
from Birkinshaw, Hood and Jonsson (1998) and Vachani (1999); the procedural
fairness construct was adapted from Kim and Mauborgne (1993); and the
knowledge-related constructs were adapted from Roth and Morrison (1992), and
Gupta and Govindarajan (1991). A seven-point Likert rating scale was used to
measure all observable items in each construct.
<Insert
Figure 1 here>
4. Methodology
4.1 Sampling
Frame and Samples
This research
used quantitative methods to examine the interrelationships among the three key
constructs of perceived procedural fairness, knowledge dependence and
subsidiary autonomy. The database of this study was gathered from over 5,000
records contained in the List of Foreign Enterprises in China published by Dun
and Bradstreet. In this study, the definition of a subsidiary followed that
posited by Jarillo and Martinez (1990) but with the following additional
criteria:
1) The parent
must own at least 50% of the shares of its subsidiary;
2) The
subsidiary must employ at least 50 people;
3) The
subsidiary must have been operating in China for at least two years; and
4) The
subsidiary must be in the manufacturing or other non-financial services sectors.
A survey website
was created and 2,500 email invitations were sent to companies that met the
criteria stated above to invite them to participate in the online survey.
E-mail
invitations were sent to the CEOs and/or Managing Directors of MNC subsidiaries
in China. The recipients of the invitations were invited to participate in the
survey by visiting a website specially created for this study. The survey
lasted for four weeks. By the end of the survey period, a total of 131
completed returns were received, representing a response rate of 5.24%. The
response rate was low but not unexpected since email addresses might have
changed, the management structure and personnel might have changed, and most
importantly, internet surveys are known to have response rates of no more than
10% (Malhotra, 2007). The companies that responded were China subsidiaries
engaging in the manufacturing or non-financial
services sectors. Financial institutions
were excluded because the financial sector was in a turmoil due to the
financial crisis that swept across the globe at the time of the survey.
4.2 Data
Analysis
All observable
items for each construct were adapted from scales used by prior research; it
was, therefore, assumed that both validity and reliability of the scales should
have been already established. For this reason, factor analysis procedures,
exploratory and confirmatory, were not performed and reported in this study.
However, in order to ensure the study quality, Cronbach’s alpha test was
conducted to confirm the internal consistency of the underlying variables
(Coakes, Steed and Price, 2008; Wong and Tong, 2011). Regression analysis using
SPSS was performed to determine the respective influences of a subsidiary’s
dependence of its parent’s technical know-how and a subsidiary’s dependence of
its parent’s management expertise on subsidiary autonomy; and also those of a
parent’s dependence of its subsidiary’s technical know-how and a parent’s dependence
of its subsidiary’s management expertise on subsidiary autonomy.
Descriptive
statistics of the six variables were shown in Table 1 below. From the table,
the respondents generally perceived a low level of procedural fairness (mean score
= 2.98) and subsidiary autonomy (2.78). In the meantime, they perceived a high
level of mutual technical dependence between the subsidiaries and their
parents. The mean score of a parent’s dependence on its subsidiary’s technical
know-how was 5.15 and that of a subsidiary’s dependence on its parent’s
technical know-how was 4.64. However, the level of mutual management expertise
dependence between subsidiaries and parents was perceived to be low. The mean
score of a parent’s dependence on its subsidiary’s management expertise was
2.95 and that of a subsidiary’s dependence on its parent’s technical know-how
was 2.90.
<Insert Table
1 here>
5. Findings
5.1 Reliability
Cronbach’s alpha
tests were conducted to test the internal consistency of the hypothesized
variables (Coakes et al., 2008). As shown in Table 1, the Cronbach’s alpha
coefficients were in the range between 0.718 and 0.845. Although the Cronbach’s
alpha values were low and that for perceived procedural fairness was as low as
0.718, all of them were greater than the minimum acceptable limit of 0.7
(Nunnally, 1978), indicating that all variables had adequate internal
consistency among their respective measuring items and suitable for further
analysis.
6. Hypotheses testing
Results from the
Cronbach’s alpha coefficients indicated that the measuring scales and data were
reliable and suitable for further tests. The correlations among the six
variables were computed by using SPSS. Table 2 shows the standardized beta
values and their significant levels. The variable of procedural fairness was
found having a significantly (p<0.01) positive influence on subsidiary
autonomy (R=0.799), giving support to H1. A subsidiary’s dependence on its
parent’s management expertise was found to be significantly (p<0.01) and
positively influenced by procedural fairness (R=0.460), giving support to H2.
Procedural fairness was found to have a weak, negative and insignificant
(p>0.05) influence on a subsidiary’s dependence on its parent’s technical
know-how (H3 was rejected) and a parent’s dependence on its subsidiary’s
technical know-how (H5 was rejected). Parent’s dependence on a subsidiary’s
management expertise was found to be significantly (p<0.01) and positively
influenced by procedural fairness (R=0.282), giving support to H4.
A subsidiary’s
dependence on its parent’s management expertise was hypothesized to be having a
significantly negative influence on subsidiary autonomy. However, the
regression analysis result revealed that a subsidiary’s dependence on its parent’s
management expertise had a significantly (p<0.01) positive influence on
subsidiary autonomy (R=0.533), rejecting H6. Subsidiary autonomy was found to
have a weak, negative and insignificant (p>0.05) influence on a subsidiary’s
dependence on its parent’s technical know-how, rejecting H7. The influence of
that on a parent’s dependence on its subsidiary’s technical know-how was
similarly weak, negative and insignificant, therefore, rejecting H9. A parent’s
dependence on its subsidiary’s management expertise was found to have a
significant (p<0.01) and positive influence on subsidiary autonomy
(R=0.359), giving support to H8.
<Insert Table
2 here>
After examining
the correlations among the variables, multiple regression analysis was used to
find the regression formula and to test the hypotheses for H10 to H13 using the
mediating procedure proposed by Baron and Kenny (1986). As shown in equation 1
of Table 3A, the independent variable of procedural fairness significantly
influenced the dependent variable of subsidiary autonomy (Standardized beta =
0.799, p<0.001). In equation 2, procedural fairness significantly influenced
the mediator of a subsidiary’s dependence on its parent’s management expertise
(Standardized beta = 0.460, p<0.001). By adding the mediator, the influence
of procedural fairness on subsidiary autonomy significantly (p<0.001)
reduced from 0.799 in equation 1 to 0.702 in equation 3. Also, the influence of
the mediator on subsidiary autonomy was significant (Standardized beta = 0.210;
p<0.001). All conditions in Baron and Kenny (1986) were fulfilled and,
therefore, giving support to H10.
<Insert Table
3A here>
As shown in
equation 1 of Table 3B, the independent variable of procedural fairness
significantly influenced the dependent variable of subsidiary autonomy
(Standardized beta = 0.799, p<0.001). In equation 2, procedural fairness
insignificantly influenced the mediator of a subsidiary’s dependence on its
parent’s technical know-how (Standardized beta = -0.093, p>0.05). Since the
second condition of Baron and Kenny (1986) was not fulfilled, H11 was rejected.
<Insert Table
3B here>
As shown in
equation 1 of Table 3C, the independent variable of procedural fairness
significantly influenced the dependent variable of subsidiary autonomy (Standardized
beta = 0.799, p<0.001). In equation 2, procedural fairness significantly
influenced the mediator of a subsidiary’s dependence on its parent’s management
expertise (Standardized beta = 0.282, p<0.001). By adding the mediator, the
influence of procedural fairness on subsidiary autonomy significantly
(p<0.001) reduced from 0.799 in equation 1 to 0.758 in equation 3. Also, the
influence of mediator on subsidiary autonomy was significant (Standardized beta
= 0.146; p<0.05). All conditions of Baron and Kenny (1986) were fulfilled
and, therefore, giving support to H12.
<Insert Table
3C here>
As shown in
equation 1 of Table 3D, the independent variable of procedural fairness
significantly influenced the dependent variable of subsidiary autonomy
(Standardized beta = 0.799, p<0.001). In equation 2, procedural fairness
insignificantly influenced the mediator of a parent’s dependence on its
subsidiary’s technical know-how (Standardized beta = -0.053, p>0.05). The
second condition of Baron and Kenny (1986) was not fulfilled and, therefore,
H13 was rejected.
<Insert Table
3D here>
7. Discussion
In today’s
highly competitive global market, a MNC’s ability to maintain its competitive
advantage depends very much on whether it can leverage the knowledge resided in
its subsidiaries located across a number of geographical locations. This study
which examined subsidiary autonomy of China subsidiaries and the casual
relationships among subsidiary autonomy and its antecedents is important and
meaningful to both the academic and business communities in the following
aspects:
First of all, to
the best knowledge of the authors, this study is believed to be the first study
ever conducted to examine the mediating effects of four types of knowledge
dependence, namely, a subsidiary’s dependence on management expertise and
technical know-how out-flow from its parent and a parent’s dependence on management
expertise and technical know-how out-flow from its subsidiary on the
relationship between procedural fairness on subsidiary autonomy. The
affirmation of the importance of procedure fairness on subsidiary autonomy and
the low mean scores of procedural fairness and subsidiary autonomy as perceived
by respondent subsidiaries in China should alert their parent managements of
the need and urgency of making their strategic decision-making process more transparent. Higher transparency can
allow management teams on-location to develop higher sense of empowerment,
higher motivation to respond to parent decisions, and greater initiative to
acquire local knowledge and share this knowledge with the parent and other
subsidiaries.
The study
hypothesized that a subsidiary’s dependence on its parent’s management
expertise reduced the autonomy of the subsidiary (H6) and a parent’s dependence
on its subsidiary’s management expertise increased subsidiary autonomy (H8).
The findings of this study, however, revealed that dependence of management
expertise, in either ways, is capable of increasing subsidiary autonomy. One
possible explanation is that if one party in the parent-subsidiary dyadic
relies heavily on the management expertise of the other party, such as
knowledge about the manufacturing costs and exchange costs in China, the
reliance will increase the mutual dependence of as well as knowledge sharing
and communication between the two parties. The interdependence, knowledge sharing
and the communication activities contribute positively to mutual trust and
confidence which may in turn encourage the parent to give more autonomy to its
subsidiary.
The study
hypothesized that a subsidiary’s dependence on its parent’s technical know-how
reduced the autonomy of the subsidiary (H7) and a parent’s dependence on its
subsidiary’s technical know-how increased the autonomy of the subsidiary (H9).
The findings of this study, however, rejected both hypotheses. Furthermore, the
hypothesized mediating effects of interdependence of technical know-how (H11
and H13) were rejected, indicating that the level of perceived procedural
fairness exerted no effect on such interdependence in the parent-subsidiary
dyadic. One possible explanation to the above findings may be that the types of
technology required by a subsidiary and a parent are actually very different
and little synergy can be created between them. To illustrate, if a MNC has
customer service centers in the USA and manufacturing plants in China, the
technical know-how required by the two locations can be very different. The USA
customer service centers may heavily rely on computer technology and IT systems
to enhance their customer services productivity while the China manufacturing
plants may heavily rely on metal processing technology and electro-plating
technology to increase its manufacturing productivity. Therefore, no synergy
can be created by sharing the technologies owned by the two.
The confirmation
of the existence of mediating effects of interdependence of management
expertise between a parent and a subsidiary (H10 and H12) indicated that high
levels of perceived procedural fairness will reinforce such interdependence and
which in turn will increase the perceived level of subsidiary autonomy. One
explanation may possibly be that though management expertise is an
all-inclusive component, knowledge flow of human resources management (HRM)
which include, in particular, decisions on reward and movement of staff
members, carries substantial weight in the exchange process. Higher the levels
of procedural fairness, higher will be the intensity and frequency of such
knowledge exchanges. In an organisational setting, nothing accelerates
empowerment and general sense of self-efficacy than a fair and transparent HRM system. High
levels of perceived procedural fairness mediated by interdependence of
managerial expertise contribute to a subsidiary’s perceived level of autonomy.
The findings
have management implications for both parents and subsidiaries of MNCs. For the
management a parent, it is important for them to enhance procedural fairness in
the decision-making process so that the subsidiary management will not develop
any misperceived imbalance of power or unfairness. Domination of the parent and
exclusionary decision-making may likely give rise and further aggrieve feelings
of unfairness on the part of the subsidiary. These feelings, if not addressed
promptly and effectively, may develop into parent-subsidiary conflicts which
are harmful to the performance of the
MNC as a whole. If the strategic decision-making process is transparent and
subsidiaries are fully involved and consulted in decisions that affect their
interests, the participatory process may enhance the subsidiaries’
receptability to the decisions made.
High levels of
perceived procedural fairness encourage subsidiaries to be more supportive and
committed to implementing the decisions and see the benefits of adapting the
knowledge resources, both managerial and technical, from their parents.
Perceived procedural fairness will also encourage subsidiaries to share their
knowledge resources with their parents and other subsidiaries. When a
subsidiary is willing and ready to absorb and share knowledge, the knowledge
stock of a MNC can be enriched and enhanced and a competitive edge can be
formed. In other words, the mutual dependence of knowledge within the MNC
facilitates knowledge management and application which may eventually boost the
MNC’s overall competitiveness.
The findings also
have important implications for the management of subsidiaries. The positive
influences of management expertise, revealed that subsidiaries should build up their capabilities to absorb
knowledge resources available from their parents and other subsidiaries.
Knowledge integration can enhance communication, minimize misunderstanding and
hence reduce the chances of parent-subsidiary conflicts. Conflicts, if not
handled properly, induce suspicion and aggression from the parent, which may
eventually undermine subsidiary autonomy.
Subsidiary
management should also develop their local knowledge, for example, knowledge
relating to local legislation and local market situation, and share the knowledge within the MNC structure. The
subsidiary’s initiative to share such unique knowledge reinforces its parent’s
dependence on and hence its trust in the subsidiary. High levels of trust
between parent and subsidiary encourage the parent to grant its subsidiary more
autonomy. In other words, perceived procedural fairness increases the
interdependence of knowledge, which in turn, enhances subsidiary autonomy.
8. Limitation and Suggestion for Future Research
While this
research was aimed at providing a better understanding of the antecedents of
subsidiary autonomy and the interplay among the antecedents and the consequent,
it has some limitations. The research was conducted in the context of China
subsidiaries of MNCs. The selection of sample may have led to the incorporation
of some cultural-specific characteristics
in the research findings. The model used in this research should be
empirically tested in other countries in order to enhance its generalisability.
The
cross-sectional nature of this study imposed the second limitation. As with
other cross-sectional studies (e.g. Mak, Wong and Tong, 2011), this study could
only capture and analyze a snapshot of a phenomenon and, therefore, failed to
examine the change of participants’ perception over time. Future research can
be conducted on longitudinal basis to improve the reliability of results by
tracking the changes in perceptions on procedural fairness and subsidiary
autonomy over a considerable period of time.
The research was
also limited by its use of a self-report questionnaire as it is impossible to
clarify the meaning of questions. That may explain the relative low levels of
response rate and Cronbach’s alpha values of this study.
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Table 1.
Descriptive Statistics
|
|
Mean
|
Std.
Deviation
|
Cronbach’s
Alpha
|
Number
of
Items
|
|
Subsidiary
Autonomy
|
2.78
|
0.801
|
0.770
|
9
|
|
Subsidiary’s
Dependence on Parent’s
Management
Expertise
|
2.95
|
1.101
|
0.845
|
4
|
|
Subsidiary’s
Dependence on Parent’s Technical
Know-How
|
5.15
|
0.976
|
0.800
|
4
|
|
Parent’s
Dependence on Subsidiary’s
Management
Expertise
|
2.90
|
0.993
|
0.775
|
4
|
|
Parent’s
Dependence on Subsidiary’s Technical
Know-How
|
4.64
|
0.997
|
0.756
|
4
|
|
Procedural
Fairness
|
2.98
|
0.854
|
0.718
|
4
|
Table 2. Linear
Regression Analysis Results
|
|
Procedural fairness
|
Subsidiary Autonomy
|
|
Procedural
fairness
|
1
|
0.799**
|
|
Subsidiary’s
Dependence on Parent’s
Management
Expertise
|
0.460**
|
0.533**
|
|
Subsidiary’s
Dependence on Parent’s Technical
Know-How
|
-0.093(ns)
|
-0.111(ns)
|
|
Parent’s
Dependence on Subsidiary’s
Management
Expertise
|
0.282**
|
0.359**
|
|
Parent’s
Dependence on Subsidiary’s Technical
Know-How
|
-0.053(ns)
|
-0.073(ns)
|
Table 3A.
Mediating Effect of Subsidiary’s Dependence on Parent’s Management Expertise
Note: **:
p<0.001
Table 3B.
Mediating Effect of Subsidiary’s Dependence on Parent’s Technical Know-How
|
Equation
|
1
|
2
|
3
|
|
|
Dependent
Variable:
|
Subsidiary
Autonomy
|
The
Mediator
|
Subsidiary
Autonomy
|
|
|
Independent
Variable(s):
|
Procedural
Fairness
|
0.799**
|
-0.093(ns)
|
0.795**
|
|
The Mediator
|
-
|
-
|
-0.037(ns)
|
|
Note: **:
p<0.001; ns: p>0.05
|
Equation
|
1
|
2
|
3
|
|
|
Dependent
Variable:
|
Subsidiary
Autonomy
|
The
Mediator
|
Subsidiary
Autonomy
|
|
|
Independent
Variable(s):
|
Procedural
Fairness
|
0.799**
|
0.460**
|
0.702**
|
|
The Mediator
|
-
|
-
|
0.210**
|
|
Table 3C.
Mediating Effect of Parent’s Dependence on Subsidiary’s Management Expertise
|
Equation
|
1
|
2
|
3
|
|
|
Dependent
Variable:
|
Subsidiary
Autonomy
|
The
Mediator
|
Subsidiary
Autonomy
|
|
|
Independent
Variable(s):
|
Procedural
Fairness
|
0.799**
|
-0.093(ns)
|
0.795**
|
|
The Mediator
|
-
|
-
|
-0.037(ns)
|
|
|
Equation
|
1
|
2
|
3
|
|
|
Dependent Variable:
|
Subsidiary
Autonomy
|
The
Mediator
|
Subsidiary
Autonomy
|
|
|
Independent
Variable(s):
|
Procedural Fairness
|
0.799**
|
0.282**
|
0.758**
|
|
The Mediator
|
-
|
-
|
0.146*
|
|
Note: **:
p<0.001; *: p<0.05; ns: p>0.05.
Table 3D.
Mediating Effect of Parent’s Dependence on Subsidiary’s Technical Know-How
|
Equation
|
1
|
2
|
4
|
|
|
Dependent Variable:
|
Subsidiary
Autonomy
|
The
Mediator
|
Subsidiary
Autonomy
|
|
|
Independent
Variable(s):
|
Procedural Fairness
|
0.799**
|
-0.053(ns)
|
0.797**
|
|
The Mediator
|
-
|
-
|
-0.031(ns)
|
|
Note: **:
p<0.001; ns: p>0.05.
Figure 1. Research Model
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